Reference

What You Agree To When You Use imbaslo

These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access the lobby on any device.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and verification conditionsLobby access by regionHow to raise a dispute

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What These Terms Actually Cover

imbaslo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every interaction you have with imbaslo — from the moment you create an account to every deposit and withdrawal you initiate. When you fund your account using DANA, OVO, or GoPay, the transaction is governed both by these terms and by the

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conditions of your chosen wallet provider. We do not override your wallet provider's rules; we sit alongside them. Eligibility to use the platform depends on your location and applicable local law in Indonesia. If you are in a region where access is restricted, these terms do
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not grant you the right to bypass that restriction. Your account is personal to you. You may not share login credentials, allow another person to operate your account, or open more than one account under the same identity. Any account found in breach of these conditions
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may be suspended while we review the situation. All currency displayed on the platform is in Indonesian Rupiah unless stated otherwise on a specific game or feature. We update these terms when our services or legal obligations change, and we will notify you via the contact
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address linked to your account before changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the security of your account and your transaction data seriously. Every login triggers an OTP verification step tied to the mobile number registered on your account, and wallet links to DANA, OVO, or GoPay go through a matching verification pass before they are activated. Here is how we manage the key areas these terms touch.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of what we hold via the Help Centre.

Account Security

OTP verification is required at login and when adding a new wallet. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Cookies and Session Data

We use session cookies to keep you logged in across the lobby and to remember your wallet preference. You can manage cookie behaviour through your browser settings at any time.

Requesting Changes

To update your registered mobile number, linked wallet, or contact email, submit a request through Account Settings. Identity verification is required before any change is confirmed.

REACH US DIRECTLY

How to Contact Us About These Terms

If any clause is unclear, or you need to raise a concern about your account or a transaction made via DANA, OVO, or GoPay, our support team can be reached through the channels below. For wallet-related disputes, have your transaction reference ready before you get in touch — it speeds up the review process considerably.

Common Questions About These Terms

Real questions from people who have read through these terms and wanted a straight answer. If something below does not cover your situation, use the live chat or email support to get a direct response.

These terms are published in English as the governing version. If there is ever a conflict between a translated version and the English text, the English version takes precedence for your account.

Inactive accounts are reviewed after a period of no login activity. We will contact you at your registered email before taking any action, and your wallet balances remain accessible during that process.

The core terms apply equally regardless of which wallet you use. GoPay, DANA, and OVO deposits all follow the same account rules — only the wallet provider's own processing steps differ.

Contact support via live chat with your wallet transaction reference and the date of the deposit. We cross-check against our system records and respond with a resolution path within one business day.

No. We notify you at your registered contact address before any material change takes effect. Continued use of the platform after the notice period means you accept the updated terms.

Yes — the same terms apply across Indonesia where access is permitted under local law. Regional differences only arise if local regulations restrict a specific feature or game category in your area.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoImbaslo Glossary InfoFAQ AccountRegister

What You Agree To When You Use imbaslo

Account Security and Your Rights Under These Terms

How to Contact Us About These Terms

Common Questions About These Terms

01 Can I use these terms in a language other than English?

02 What happens to my account if I stop using the platform?

03 Do these terms change if I deposit with GoPay instead of DANA?

04 How do I dispute a transaction that does not match my wallet record?

05 Can imbaslo change these terms without telling me?

06 Are these terms the same for players in Jakarta and Surabaya?

Terms & Conditions

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