Reference

How imbaslo Handles Your Personal Information

Your account information — including your name, contact details, and payment method data from DANA, OVO, or GoPay — is handled with care and used only to run your imbaslo account.

Account Data ProtectionPayment Privacy: DANA, OVO, GoPayYour Right to AccessData Retention Policy

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request your data, raise a privacy concern, or ask us to delete your account information, our support team handles these requests directly. Reach us through any of the channels below and we'll respond within the timeframe required by applicable local law.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We use industry-standard encryption across all account data in transit and at rest. Cookie usage is limited to session management and basic analytics — no advertising trackers are embedded in your account area. Data retention follows a defined schedule: active account data is kept while your account is open; after closure, we retain only what local law requires, then delete it. To request changes, access your data, or ask us to erase it, contact support with your registered account details and we'll process the request promptly.

Encryption at Rest All personal data — including your linked DANA, OVO, and GoPay references — is encrypted in storage using current-standard algorithms, not legacy formats.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage non-essential cookies from your browser settings.

Account Security Logins trigger an OTP to your registered number. If we detect a login from an unrecognised device, your account is flagged and you receive an alert immediately.

Data Requests Submit a data access, correction, or deletion request through live chat or email. We verify your identity against your registered account before processing any change.

What This Privacy Policy Covers

imbaslo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, phone number, and the wallet details you use — whether that's DANA, OVO, or

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GoPay. We also collect session data and device identifiers to detect unusual activity and protect your account from unauthorised access. We do not sell your personal information to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what's needed
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to complete your transaction. Our services are available where local law permits, and the data practices described here apply to accounts operated in eligible regions. We retain your data for as long as your account is active and for a defined period after closure, in line
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with applicable legal obligations. You can request a copy of the data we hold on you at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on imbaslo

These are the questions we hear most often about how we handle account data. If your question isn't covered here, contact support directly through live chat or email.

We collect your name, email, phone number, and the payment wallet details you register — such as your DANA, OVO, or GoPay account. Device and session data is also recorded for security purposes.

We share only what's needed to process transactions with payment providers like DANA, OVO, and GoPay. We do not sell personal data to advertisers or unrelated third parties under any circumstance.

We retain your data for the period required by applicable local law after account closure. Once that period ends, your personal information is deleted from our active systems.

Yes. Contact support via live chat or email from your registered account address. We'll verify your identity and provide your data summary within the timeframe local law requires.

Send a deletion request through live chat or to our support email. Include your registered account details so we can verify you. We process confirmed requests in line with our retention obligations.

We use session cookies for login continuity and basic analytics cookies for page performance. Non-essential cookies can be disabled through your browser settings without affecting your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFruit Fiesta Reels Appimbaslo App

How imbaslo Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy on imbaslo

01 What personal data does imbaslo collect when I open an account?

02 Does imbaslo share my data with third parties?

03 How long does imbaslo keep my account data after I close my account?

04 Can I request a copy of the data imbaslo holds about me?

05 How do I ask imbaslo to delete my personal data?

06 What cookies does imbaslo use and can I turn them off?

Privacy Policy

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